Our purpose in organizing the 11^th International Conference on Society and Information Technologies (ICSIT 2020) jointly with the 11^th International Conference on Complexity, Informatics and Cybernetics (IMCIC 2020) and their collocated events, including the 10^th Ibero-American Conference on Complexity, Informatics and Cybernetics (CICIC 2020), is to provide a multi-disciplinary forum for both disciplinary and inter-disciplinary communication.

These collocated events were organized and sponsored by the International Institute of Informatics and Systemics (IIIS, www.iiis.org), member of the International Federation for Systems Research (IFSR, www.ifsr.org). The IIIS is a multi-disciplinary organization for inter-disciplinary communication and integration, which includes about 5000 members. Consequently, a main purpose of the IIIS is to foster knowledge integration processes, interdisciplinary communication, and integration of academic activities. Based on 1) the transdisciplinarity of the systemic approach and its emphasis on relationships and integrating processes, and 2) the multi-disciplinary support of cybernetics’ and informatics’ concepts, notions, theories, technologies, and tools, the IIIS has been organizing multi-disciplinary conferences as a platform for fostering inter-disciplinary communication and knowledge integration processes.

Multi-disciplinary conferences are organized by the IIIS as support for both intra- and inter-disciplinary communication. Processes of intra-disciplinary communication are mainly achieved via traditional paper presentations in corresponding disciplines, while conversational sessions, regarding trans- and inter-disciplinary topics, are among the means used for inter-disciplinary communication. Intra- and inter-disciplinary communications might generate co-regulative cybernetic loops, via negative feedback, and synergic relationships, via positive feedback loops, in which both kinds of communications could increase their respective effectiveness. Figure (at the right side) shows at least two cybernetic loops if intra- and inter-disciplinary are adequately related. A necessary condition for the effectiveness of Inter-disciplinary communication is an adequate level of variety regarding the participating disciplines. Analogical thinking and learning processes of disciplinarians depend on it; which in turn are potential sources of the creative tension required for cross-fertilization among disciplines and the generations of new hypothesis. An extended presentation regarding this issue can be found at http://www.iiis.org/MainPurpose/

In general, IIIS is an organization dedicated to contributing to the development of the Systems Approach, Cybernetics, and Informatics potential, using both: knowledge and experience, thinking and action, for the:

1. identification of synergetic relationships among Systemics, Cybernetics and Informatics, and between them and society;
2. promotion of contacts among the different academic areas, through the transdisciplinarity of the systems approach;
3. identification and implementation of communication channels among the different professions;
4. supply of communication links between the academic and professional worlds, as well as between them and the business world, both public and private, political and cultural;
5. stimulus for the creation of integrative arrangements at different levels of society, as well as at the family and personal levels;
6. promotion of transdisciplinary research, both on theoretical issues and on applications to concrete problems.

Our objective organizing the 11^th International Conference on Complexity, Informatics and Cybernetics (IMCIC 2020) is to provide, in these increasingly related areas, a multi-disciplinary forum, to foster interdisciplinary communication among the participants, and to support the sharing process of diverse perspectives of the same transdisciplinary concepts and principles. Complexity, Cybernetics and Informatics are being increasingly related to each other in almost every scientific discipline, engineering area, and human activity.  Their common transdisciplinarity characterizes and communicates them, generating strong relations among them and with other disciplines.  They work together to create a whole new way of thinking and practice.  This phenomenon persuaded the Organizing Committee to structure IMCIC 2020 as a Conference where participants may focus on one area, or on one discipline, while allowing them the possibility of attending events from other areas or disciplines. This systemic approach stimulates cross-fertilization among different disciplines, inspiring scholars, originating new hypothesis, supporting production of innovations and generating analogies; which is, after all, one of the very basic principles of the systems’ movement and a fundamental aim in cybernetics.

One of the main objectives of the 11^th International Conference on Society and Information Technologies (ICSIT 2020) and the 11^th International Conference on Education, Training and Informatics (ICETI 2020) is to bring together academics, professionals, and managers from the private and the public sectors, so they can share ideas, results of research, and innovative services or products, in a multi-disciplinary and multi-sector forum.

Educational technologies, socio-economic organizations, and socio-political processes are essential domains among those involved in the evolving co-adaptation and co-transformation between societies and cultures on the one hand, and between informatics and cybernetics (communication and control) on the other hand.

ICSIT 2020 and ICETI 2020 are related to each other, as well as to IMCIC 2020 and, as a whole, are producing or might produce synergic relationships with Information and Communication Technologies. This is why the Organizing Committees have the purpose of combining their efforts in a way that would lead to the organization of an adequate joint event, where academics, researchers, consultants, professionals, innovators, and practitioners from the three areas might relate and interact with each other in the same event. These types of interaction might generate possibilities of cross-fertilization and analogical thinking, as well as possibilities of new working hypothesis, ideas, and reflections on the impact, significance, and usefulness of Informatics and Cybernetics in important dimensions of educational, socio-political, and socio-economical processes, services, and products.

On behalf of the Organizing Committee, I extend our heartfelt thanks to the Program Committees’ members, to the 671 reviewers, from 84 countries, who made the double-blinded reviews, and to the 275 reviewers, from 56 countries, who made the non-blind reviews. (Some reviewers supported both: non-blind and double-blind reviewing for different submissions). A total of 1881 reviews made by 946 reviewers (who made at least one review), from 90 countries contributed to the quality achieved in IMCIC/ICETI/CICIC 2020. This means an average of 5.97 reviews per submission (315 submissions were received). Each registered author had access, via the conference web site, to the reviews that recommended the acceptance of their respective submissions. Each registered author could get information about: 1) the average of the reviewers' evaluations according to 8 criteria, and the average of a global evaluation of his/her submission; and 2) the comments and the constructive feedback made by the reviewers, who recommended the acceptance of his/her submission, so the author would be able to improve the final version of the paper.

In the organizational process of IMCIC/ICSIT 2020, about 207 articles were submitted. The IMCIC/ICSIT 2020 proceedings include about 80 papers from 24 countries (65 papers from IMCIC and 15 papers from ICSIT), which were accepted for presentation. The submissions were reviewed as carefully as time permitted; it is expected that most of them will appear in a more polished and complete form in scientific journals. As announced in the conference web site authors of the respective papers “are responsible of the content of their respective papers, as well as for their respective proofreading and copyediting.”

This information is detailed and totalized in the following table, along with the other collocated event:

Conference	# of submissions received	# of reviewers that made at least one review	# of reviews made	Average of reviews per reviewer	Average of reviews per submission	# of papers included in the proceedings	% of submissions included in the proceedings
IMCIC 2020	151	437	852	1.95	5.64	65	43.05%
ICSIT 2020	56	250	442	1.77	7.89	15	26.79%
CICIC 2020	108	259	587	2.27	5.43	71	65.74%
TOTAL	315	946	1881	1.99	5.97	151	47.94%

We also extend our gratitude to the co-editors of these proceedings, for the hard work, energy and eagerness they displayed in their respective activities. We express our intense gratitude to the late Professor William Lesso for his wise and opportune tutoring, for his eternal energy, integrity, and continuous support and advice, as the Program Committee Chair of past conferences, organized by the International Institute of Informatics and Systemics, as well as for being a very caring old friend and intellectual father to many of us.

Special thanks to Professors José Ferrer and Michael Savoie for co-chairing IMCIC 2020 Program Committee, to Professor Hsing-Wei Chu for his General Co-chairmanship, and to Belkis Sánchez for chairing its Organizing Committee. Special thanks also to Professor Friedrich Welsch for chairing ICETI 2020, Professor José Ferrer and Belkis Sánchez for co-chairing the its Program Committee, and to Professor Andrés Tremante for serving as general co-chair.

We also extend our gratitude to the following scholars, researchers, and professionals who (up to the moment in which this Foreword is being written) accepted to deliver plenary Workshop and Tutorial, support the conference as panelists in conversational panels, chair conversational sessions and/or to address the audience of the General Joint Plenary Sessions with keynote addresses (More details, abstracts and short bios, were included in the Conference Program booklet and at: http://www.iiis.org/spring2020plenaryevents)

Plenary Keynote Speakers

• Professor Shigehiro Hashimoto, Kogakuin University, Japan
• Professor T. Grandon Gill, University of South Florida, USA
• Professor Michael Savoie, University of North Texas, USA
• Dr. Suzanne Lunsford, Wright State University, USA
• Dr. Risa Blair, Purdue University Global, USA
• Dr. Lorayne Robertson, University of Ontario Institute of Technology, Canada
• Dr. William Muirhead, University of Ontario Institute of Technology, Canada
• Professor John Coffey, University of West Florida, USA
• Professor Donald Ropes, Inholland University of Applied Sciences, Netherlands
• Dr. Bobbe Baggio, La Salle University, USA
• Dr. Pawel Poszytek, Foundation for the Development of the Education System, Poland
• Dr. Bruce E. Peoples, Innovations LLC, USA
• Bruce Leybourne, MSc., Institute for Advance Studies on Climate Change (IASCC), USA
• Professor Steinar Killi, Oslo School of Architecture and Design, Norway
• Dr. Jim Johnson, The Standish Group, USA
• Dr. Yaping Gao, Quality Matters, USA
• Professor Paul Nugent, Western Connecticut State University, USA
• Professor Christin Lindholm, Lund University, Sweden
• Professor Christian Nyberg, Lund University, Sweden
• Professor Bob Gilmour, Glasgow Caledonian University, United Kingdom
• Dr. Marc Dupuis, University of Washington, Division, USA
• Professor Hai Wang, Saint Mary's University, Canada
• Dr. Luay Wahsheh, Arkansas Tech University, USA
• Dr. Nicola Fabiano, Studio Legale Fabiano, Italy

We also would like to extend our appreciation and express our thankfulness and gratitude to the following invited session organizers, for their time and for getting in charge of the reviewing processes of their respective invited sessions.

Invited sessions Organizers (and co-organizers)

• Professor Shigehiro Hashimoto, Kogakuin University, Japan
• Professor Nataļja Lāce, Riga Technical University, Latvia
• Professor Elīna Gaile-Sarkane, Riga Technical University, Latvia 
• Professor Valeria Martins, Universidade Presbiteriana Mackenzie, Brazil
• Professor Sheila Rodrigues, Universidade Presbiteriana Mackenzie, Brazil
• Professor Renata Baracho, Universidade Federal de Minas Gerais, Brazil,
• Professor Yolanda Eugenia Llosas Albuerne, Universidad Técnica de Manabí, Ecuador
• Professor Grether Lucía Real Pérez, Universidad Técnica de Manabí, Ecuador
• Professor Elena Fabiola Ruiz Ledesma, Instituto Politécnico Nacional, Mexico,
• Professor Ariana Acon Matamoros, Universidad Estatal a Distancia, Costa Rica
• Dr. Lorayne Robertson, University of Ontario Institute of Technology, Canada
• Dr. William Muirhead, University of Ontario Institute of Technology, Canada
• Dr. Risa Blair, Purdue University Global, USA
• Dr. Pawel Poszytek, Foundation for the Development of the Education System, Poland
• Bruce Leybourne, MSc., Institute for Advance Studies on Climate Change (IASCC), USA
• Dr. Nicola Fabiano, Studio Legale Fabiano, Italy

We also wish to thank all the authors for the quality of their papers, and to the 946 reviewers (who reviewed at least one article of IMCIC/ICSIT 2020 and its collocated events) for the great job they did, making the 1881 reviews that supported the acceptance process. The great job of these reviewers improved: 1) our acceptance/non-acceptance decisions making and 2) the final versions of the papers because of the comments the respective author had access to in our information system that support the whole reviewing process.


Professor Nagib C. Callaos
ICSIT 2020 General Co-Chair